Your Always On Partner for Data, AI & Cloud Operations You Can Trust.
Cloudaeon experts ensure always on reliability for your critical data pipelines, AI workloads and cloud environments, powered by proactive monitoring, fast remediation and continuous optimisation.
Let’s make reliability your default, not your concern.
Why Managed Services Matter
Small operational gaps create big business risks.
Pipeline and Model Failures Reduce Trust.
Cloud Costs Rise Without Visibility.
Firefighting Kills Innovation.
Our Managed Service Capabilities
Everything your data, AI & cloud need to run without fail.
AI Ops
AI that stays accurate and compliant
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Model monitoring
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Issue detection
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Retraining orchestration
Data Ops
Trusted data delivered on time.
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Pipeline health
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Job orchestration
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Data quality checks
Cloud
Ops secure, efficient cloud environments
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Infra monitoring
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Autoscaling
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Cost control
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Policy enforcement
BI Ops
Consistently reliable analytics
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Report refresh
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Workspace governance
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Performance tuning
Security & Compliance
A secure and auditable data environment
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IAM
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Network policies
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Audits
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Lineage
FinOps
Predictable cloud costs
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Spend tracking
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Anomaly alerts
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Optimisation insights
SLA-Based Managed Service
For production environments that need continuous support.
Monthly/quarterly retainer tied to SLA KPIs.
Shared Support Pool
For smaller or PoV environments needing cost-efficient coverage.
Shared model with standard response times.
Dedicated POD Model
For mission critical AI or data workloads.
Dedicated engineers + custom SLAs.
Co-Managed Model
For teams that want shared ownership with their DevOps.
Integrated governance and joint visibility.
How We Deliver
We operate on foundations that keep your data, AI and cloud running without disruption.
24×7 Engineering Led Support
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Follow-the-sun coverage with engineering-led L1–L3 support
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Multi-channel alerting (email, Teams, OpsGenie, dashboards)
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Standard and premium SLA tiers with clear escalation paths
Automation &
Observability
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Automated drift detection, retraining, and pipeline restarts
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Unified dashboards for uptime, performance and cost visibility
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AI augmented alert triage to minimise downtime
Transition, Governance & Continuous Improvement
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3 to 4 weeks onboarding for existing or new environments
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Knowledge capture and SLA baseline definition
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Monthly operations reviews, performance scoring and improvement actions
Commercial Models
Flexible models designed to support everything from PoVs to mission critical platforms.
Why Cloudaeon Managed Services
We deliver reliability with full transparency and scale
Unified Coverage
One partner across AI Ops, Data Ops and Cloud Ops.
Automation First
Prebuilt monitors, self healing workflows, and evaluation scripts.
Flexible Engagement
Shared, dedicated or co-managed, your choice.
Engineering Led Operations
Support by the same experts who design and build your systems.
Transparent Governance
Live dashboards and monthly reporting reviews.
Global 24×7 Coverage
Follow the sun operations model for enterprise continuity.
FAQs
Enterprise managed services cover end-to-end operational ownership across cloud, data and AI platforms. This includes continuous monitoring, incident management, performance tuning, security and access governance, cost optimisation and platform reliability.
From data pipelines and BI environments to AI models and cloud infrastructure, everything is operated as a governed, always-on service, not a one-time delivery.
Because modern platforms don’t stay still. Data pipelines evolve, AI models drift, usage patterns change and costs fluctuate. Without continuous monitoring, automation and ownership, small issues go unnoticed until they impact business users.
Platforms rarely fail on day one, they fail quietly over time when no one is accountable for keeping them healthy.
Staff augmentation adds people to your team. Managed services take ownership of outcomes. Instead of relying on individual knowledge and manual intervention, managed services operate platforms through automation, SLAs, runbooks and measurable performance metrics.
The focus shifts from effort and headcount to uptime, cost control and reliability.
Enterprise managed services span the full modern stack, including cloud infrastructure, data platforms, AI and ML systems, analytics environments and security and governance layers.
Whether the platform was built internally, by Cloudaeon or by another partner, it can be onboarded and operated under a unified managed services model.
Managed services reduce costs by replacing reactive firefighting with proactive optimisation. Continuous monitoring detects issues early, automation reduces manual effort and FinOps practices bring visibility and control to cloud spend.
Fewer outages, faster resolution and right-sized infrastructure directly translate into lower operational and cloud costs over time.