Overview 

Lucy Fernandes is the person you want guiding people strategy when the organisation is growing, the operating model is evolving.  

As Senior HR Lead at Cloudaeon, Lucy works closely with leadership to align HR strategy with business priorities. With deep experience across global operations, learning and development and organisational design, she brings structure, clarity and momentum to people initiatives that need to scale thoughtfully. 

Leadership Impact 

Lucy leads HR transformation initiatives focused on lean processes, talent management, learning and development and organisational effectiveness. 

Expertise 

HR strategy and transformation, talent management, learning and development, organisational development, lean HR processes and leadership partnership. 

Market Insight 

Before Cloudaeon, Lucy spent many years in senior global roles at Capgemini and Kanbay Software, leading global operations and learning functions across large, distributed delivery organisations. 

Lucy is also Co-Founder of Smart Teach Services, where she has helped startups and growing organisations design HR strategies.  

What She Brings 

Calm, structured HR leadership grounded in experience, bringing clarity to complex people challenges and confidence to leaders navigating growth and change. 

Leadership Perspective 

“People systems work best when they grow with the organisation, not behind it.” 

The Lucy Effect 

Working with Lucy feels really warm, where ambiguity reduces and priorities become clearer.